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Nancy Chan Ambulatory Palliative Care Clinic

Provided by Vancouver Coastal Health

Provides specialist consultation to clients and families who are living with a serious illness and may be experiencing symptoms and distress which may be affecting their quality of life
Support includes:
  • Palliative specialty consultation by Physician, Nurse, Social Worker and/or Spiritual Care Practitioner
  • Symptom assessment and management
  • Care planning, documentation, and communication to referral source (specialists, outpatient clinics, home health and GPs)
  • Treatment (rarely; mostly related to wounds)
  • Disease-specific client education and intervention strategies (including medication consultation)
  • Counselling and individualized education
  • Spiritual care and counselling
  • Self-management support and coaching – clients set goals and participate in action planning for ongoing and crisis-management planning
  • Multi-system service coordination
  • Caregiver support/education
  • Bereavement risk assessment and follow up
  • Referral to other services health, community and social services and resources such as mental health, transportation resources, volunteer agencies

Eligibility:
  • Clinical status: Have a diagnosis of a life-limiting illness with an approximate prognosis of less than 1 year (this may include malignancies or non-malignant disease processes), Have had a Goals of Care discussion, and the client is accepting of a palliative approach to care, Have a clinical complexity that is beyond the scope of the client's medical specialist(s), family physician and/or Community Health Nurse's practice
  • Client must have a current GP
  • Client is willing to participate
  • Client is able to attend the clinic independently (or with a caregiver), as organized by the client/caregiver
  • Client is 19 years or older (less than 19 years old to be considered by exception)
  • Client must currently reside in the catchment area of Vancouver City

Referral: Click here to contact the Hospice Palliative Care Access Line in your community (not the facility) if you or a family member wants to access the services.

604-659-1160

Public email: nancychanclinic@vch.ca

Website: https://www.vch.ca/en/location...

Nancy Chan Ambulatory Palliative Care Clinic - #200, 4088 Cambie St, Vancouver, British Columbia, V5Z 2V8

Schedule: Monday - Friday: 8:30 AM - 4:30 PM (closed for lunch from 12:00 PM - 1:00 PM)

Wheelchair accessible.

Service is available in English.

Referral options:

  • Physician or nurse practitioner referral
  • Health professional referral

Details: Call the Hospice Palliative Care Access Line in your community (not the facility) if you or a family member wants to access the services

Associated Programs/Services

Also offered by Vancouver Coastal Health:

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Availability

Service area: Vancouver Coastal Health Area + show cities

Service area cities: Sechelt, North Vancouver, Bella Bella, Squamish, West Vancouver, Lions Bay, Gibsons, Pender Harbour, Richmond, Pemberton, Bowen Island, Vancouver, Whistler, Bella Coola, and Powell River

Ways to Access
  • Provided 1:1 in-person
  • Provided in a group in-person

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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