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Health Gateway - Health Information Portal for BC Residents

Condition Specific Support and Public Health

Provided by Government of British Columbia

Health Gateway provides British Columbians with secure access to a single view of their health information.
Health Gateway gives BC residents access to their COVID-19 and medical information. In the future, it will include access to laboratory test results and diagnostic imaging reports. It is available to anyone 12 and older with a BC Services Card set up on a mobile device. After registering, parents can choose to access COVID-19 test results for their children 11 years and younger. Registration has four steps:
  • Step 1: Go to the Health Gateway website. You must have your BC Services Card set up on a mobile device to use the Health Gateway. You can pair your mobile BC Services Card to use the service on your personal computer, laptop or tablet.
  • Step 2: Log in with your mobile BC Services Card.
  • Step 3: Set up your profile. Health Gateway can send you email or text message notifications when lab test results are available. Indicate your communication preferences by providing an email address and/or a cell phone number. Next, accept the terms of service. You can now access your Health Gateway account.
  • Step 4: Verify your contact information. You will not receive notifications until your contact information has been verified. Go to the Profile page to verify your contact information. To verify your phone number, click the “Verify” button. Enter the 6-digit code sent to you via text message. To verify your email address, open the email sent to you from Health Gateway. Click the link in the email.

Public email: healthgateway@gov.bc.ca

Website: https://www2.gov.bc.ca/gov/content...

Service is available in English.

Cost: No cost

Associated Programs/Services

Also offered by Government of British Columbia:

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Availability

Service area: Province-wide + show cities

Service area cities: 100 Mile House, Abbotsford, Agassiz, Aldergrove, Alert Bay, Alexis Creek, Anahim Lake, Anmore, Armstrong, Ashcroft, Atlin, Bamfield, Banff, Barriere, Bella Bella, Bella Coola, Blue River, Boston Bar, Bowen Island, Brentwood Bay, Burnaby, Burns Lake, Cache Creek, Calgary, Campbell River, Canmore, Castlegar, Cathedral Grove, Chase, Chemainus, Chetwynd, Chilliwack, Christina Lake, Clearwater, Clinton, Cobble Hill, Comox, Coombs, Coquitlam, Cortes Island, Courtenay, Cranbrook, Crawford Bay, Creston, Cumberland, Daajing Giids, Dawson Creek, Dease Lake, Deep Bay, Delta, Denman Island, Duncan, Edgewood, Elkford, Enderby, Fanny Bay, Fernie, Fort Langley, Fort Nelson, Fort St. James, Fort St. John, Fraser Lake, Fruitvale, Gabriola Island, Galiano Island, Gibsons, Golden, Gold River, Grand Forks, Greenwood, Hanceville, Hazelton, Hope, Hornby Island, Horne Lake, Houston, Hudson's Hope, Invermere, Kamloops, Kaslo, Kelowna, Keremeos, Kimberley, Kitimat, Kyuquot, Ladysmith, Lake Country, Lake Cowichan, Langford, Langley, Lantzville, Lethbridge, Lillooet, Lions Bay, Logan Lake, Long Beach, Lumby, Lytton, Mackenzie, Maple Ridge, Masset, Mayne Island, McBride, Merritt, Midway, Mill Bay, Mission, Nakusp, Nanaimo, Nanoose Bay, Nelson, New Aiyansh, New Denver, New Westminster, Nitinaht, North Delta, North Saanich, North Vancouver, Okanagan Falls, Oliver, Osoyoos, Oyama, Parksville, Peachland, Pemberton, Pender Harbour, Pender Island, Penelakut Island, Penticton, Pitt Meadows, Port Alberni, Port Alice, Port Coquitlam, Port Hardy, Port McNeill, Port Moody, Powell River, Prince George, Prince Rupert, Princeton, Quadra Island, Qualicum Beach, Quathiaski Cove, Quesnel, Revelstoke, Richmond, Riske Creek, Rock Creek, Rossland, Saanich, Saanichton, Salmo, Salmon Arm, Salt Spring Island, Saturna Island, Sayward, Scotch Creek, Sechelt, Shawnigan Lake, Sicamous, Sidney, Slocan, Smithers, Sointula, Sooke, Sorrento, South Surrey, Sparwood, Squamish, Stewart, Summerland, Sun Peaks, Surrey, Tahsis, Tatla Lake, Telkwa, Terrace, Tofino, Trail, Tumbler Ridge, Ucluelet, Valemount, Vancouver, Vanderhoof, Vernon, Victoria, West Kelowna, West Vancouver, Whistler, White Rock, Williams Lake, Winlaw, and Witset

Service Types Provided
Condition Specific Support
Public Health
Ways to Access
  • Provided online: email / video / on-line

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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