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Aboriginal Patient Navigator Service

Provided by Interior Health

Offers practical support to Aboriginal persons utilizing Interior Health services through hospital liaison and referral processes. Serves all Aboriginal people, including First Nations status, First Nations non status, Inuit, and Métis.
Aboriginal Patient Navigators are a resource for Aboriginal patients/clients and families to help them connect to the right services to meet their health care needs. They also are a resource for health care providers to help make health care services culturally safe and assist them in connecting with Aboriginal services.

  • Services provided for patients/clients: Help patients understand and access health services, provide connections to religious and spiritual services, provide advocacy and emotional support, and work as part of the multidisciplinary team to connect to services on discharge

  • Services provided for health care providers: Provide knowledge about cultural and spiritual practices, help identify and eliminate barriers to health care services and link Aboriginal services with non-Aboriginal services

Services are available through the hospital and/or the community. Service locations: Castlegar, Cranbrook, Kamloops, Kelowna, Penticton, Vernon, Williams Lake.

Services are usually provided Monday - Friday during the day but can vary depending on the area of service. Services are provided in English and other Aboriginal languages.

No referral is required.

Location finder: https://www.interiorhealth.ca...

Website: https://www.interiorhealth.ca...

250-365-7711 (Castlegar)

Castlegar, British Columbia

Kootenay Boundary Hospital & Kootenay Boundary Liaison (Hospital & Community Based)

250-426-5281 (Cranbrook)

Cranbrook, British Columbia

East Kootenay Regional Hospital & East Kootenay Liaison (Hospital & Community Based)

250-374-5111 (Kamloops)

Kamloops, British Columbia

Royal Inland Hospital (Hospital Based)

250-862-4000 (Kelowna) ext. 5414

Kelowna, British Columbia

Kelowna General Hospital (Hospital Based)

250-492-4000 (Penticton)

Penticton, British Columbia

Penticton Regional Hospital

250-545-2211

Vernon, British Columbia

Vernon Jubilee Hospital (Hospital Based)

250-770-3696

Penticton, British Columbia

Penticton Urgent and Primary Care Centre

Service is available in English.

Cost: No cost

Associated Programs/Services

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Availability

Service area: Interior Health Area + show cities

Service area cities: Slocan, Lytton, Scotch Creek, Greenwood, Kelowna, Crawford Bay, Nakusp, Peachland, Cranbrook, Winlaw, Lethbridge, Hanceville, Canmore, Blue River, Creston, Vernon, Lake Country, Armstrong, Summerland, Osoyoos, Kimberley, Anahim Lake, Princeton, Sparwood, Barriere, Sicamous, Kamloops, Midway, Fernie, 100 Mile House, Chase, Oliver, Lillooet, Lumby, Merritt, Clearwater, Logan Lake, Revelstoke, Edgewood, Elkford, West Kelowna, Banff, Nelson, Sun Peaks, New Denver, Golden, Enderby, Keremeos, Salmo, Trail, Oyama, Cache Creek, Grand Forks, Calgary, Okanagan Falls, Castlegar, Rossland, Clinton, Salmon Arm, Ashcroft, Fruitvale, Kaslo, Penticton, Williams Lake, Christina Lake, Riske Creek, Invermere, Sorrento, Alexis Creek, Rock Creek, and Tatla Lake

Service Types Provided
Advocacy
    Ways to Access
    • Provided 1:1 in-person
    • Provided at multiple locations

    The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

    Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

    For general inquiries or for assistance, please email us:

    community-services@pathwaysbc.ca

    If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

    1. First Name
    2. Last Name
    3. Email
    4. In which city/town do you work?
    5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
    6. Employer Name (for office staff)
    7. Office Phone

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